Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original, unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase. 

1. Please welltemperedbaby@gmail.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
     The Well-Tempered Baby
     c/o Colletti Music
     34 Royal Avenue
     Keene, NH 03431
3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Some items can not be returned if they are opened. These include CDs and LPs.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

We are not able to offer refunds on digital items purchased through iTunes, Amazon, or Google Play.

Shipping Refunds

We do not refund the original shipping and handling that you paid on the order. 

How To Return An Item
If your item arrived damaged or in poor condition, we will offer an exchange at no charge. Your must exchange the damaged item within 15 days of your purchase. 

1. Please welltemperedbaby@gmail.com to request an exchange and include photos of the damaged item. We will assign you a tracking number.
2. Mail your returned item to:
     The Well-Tempered Baby
     c/o Colletti Music
     34 Royal Avenue
     Keene, NH 03431
3. Include in your package a signed letter stating the reason for your return and the original receipt. 
4. We will mail a new item to you once we received the damaged one.